Shipping and Fulfillment Policy

Shipping and Fulfillment

Thank you for your subscribing with us. Once we have confirmed your payment, we will prepare and submit your order out within 24-48 hours.

Once your order has been process, you will receive an comfimation email with account details.

The Magazine delivery is fulfilled bythe magazine  publishers via Pos Malaysia.

 

How do I track my subscription  status?

Please contact us at +603-9172 5555 or email to customer@wwmags.com.my  with Magazine title and  your subscriptin number and ,  We will assist you to resolve the issue with immediate action.

 

When will I receive my magazine or missing magazine?

After your order is process, you can expect to receive your order within the following time frame:

  •  4 to 8 weeks for the first issue.

The first delivery time is corresponding to the date of order was receive by us, the publisher will only process the order after consumer rights act cooling off period-10 working days (2 Weeks),

  • If the order is been processed before the publishing date, the customer will get the following month issue as first issue;
  • If the order is been processed after the publishing date, the customer will get the next following month issue as first issue.
     

Please contact us at  +603-9172 5555 or email to customer@wwmags.com.my  if you find your magazine is missing with your subscriptin number and the missing magazine title. We will investigate the matter for you right away.

 

How can I know exact date and time of the delivery?

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by your mailing address and Pos Malaysia's delivery schedule in your location.

 

Can you deliver the magazine  to my office?

We will deliver your magazine following the address you provide during checkout, whether it is your house address or office address.

 

First delivery time frame.

First Delivery time is corresponding to the date of order was receive by us, the publisher will only process the order after consumer rights act cooling off period-10 working days (2 Weeks),
so if the order is been processed before the publishing date, the customer will get the following month issue as first issue;
if the order is been processed after the publishing date, the customer will get the next following month issue as first issue.

 

 
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